Alert Information

 Yellow:  *Epic EMR Alert

Epic Beaker for Anatomic Pathology Go Live

Tuesday, Nov 17, 2015 • 10:37 AM joreily

Epic Beaker for Anatomic Pathology will go live on Tuesday December 1st at 0600. All Pathology orders will be available electronically and paper requisitions should be discontinued for all departments that utilize Epic. The Laboratory will continue to accept paper requisitions for those departments not yet on Epic. Please refer to the UTMB Epic EMR Web Page http://intranet.utmb.edu/emr/beaker-ANATOMICpathology.asp for additional information on Beaker. For assistance, call extension 25200 Option 4.

 Yellow:  *Kronos Alert

Kronos/Teletime system issue

Thursday, Nov 19, 2015 • 9:29 AM hvsmith

We are experiencing technical difficulties with Teletime intermittently not capturing telephone punches for some employees. We believe the issue may have started as early as November 16, 2015; however, the issue does not seem to be affecting all employees.

Please ensure that employees are reviewing their timecards and submitting Time Adjustment(s) to record Missed Punch data promptly. Please take Teletime issues into consideration when reviewing departmental policies as it relates to missed punches for employees during this time period.

The comment, Missed Entry due to Technical Issues, may be added to the updated punch data to assist you with reviewing Missed Punch activity at a later date.

The previous concerns regarding Float and Call-Back Issues appear to have been resolved. Please continue to review timecard transactions carefully.

Our IS team and Kronos Global are continuing to work toward a resolution for the Teletime system issues. Next update Monday at 4pm.

 Yellow:  Network Alert

Wireless Network Outage

Monday, Nov 30, 2015 • 8:14 AM joreily

On 12/1/2015, 8 PM to 11:59 PM hours the wireless network in the following buildings will be unavailable due to system maintenance. All portable devices, computers, and other wireless-connected devices will not connect to the network during this timeframe. 1. WAVERLEY SMITH PAVILION, 47 2. WEST END CHILL WATER PLANT, 66 3. FROST NATIONAL BANK, 150 4. OPEN GATES CARRIAGE HOUSE, 89 5. CHILDRENS CENTER, 67 6. PHARMACOLOGY, 70 7. NMR DOCKSIDE, 73 8. OPEN GATES CONF CENTER, 81 9. FACILITIES SUPPORT, 95 10. 1902 HARBORSIDE DRV (Lipton Tea), 96 11. PARKING GARAGE #3 (Book Bindery), 98 12. BANK OF AMERICA 2200 MARKET, 112 Once upgrade is complete, some clients may have to reboot there computer to reconnect to Wi-Fi. Mobile users using smart devices like mobile phones, iPad & tablets may have to tell their device to forget the wireless they normally connect and reconnect. If you have any questions please contact Gene McKinney at gomckinn@utmb.edu, or Brian Grimm at bgrimm@utmb.edu.

 Yellow:  Virus/Phishing Alert

Emails with virus infected Excel (.xls) being received

Tuesday, Nov 24, 2015 • 4:40 PM rvshaffe

Emails with virus infected Excel (.xls) being received

Multiple users have reported receiving emails with virus infected Excel (.xls) attachments. Our anti-spam filter has successfully blocked several thousand of these emails; however, a few are still making it to users email boxes. Some of the emails have a falsified UTMB email address as the Sender, and most of the Excel attachments have a common name format of a username_random-number/letter set; an example would be jsmith_CBB578D38F4A.xls.

Up-to-date antivirus software will catch and quarantine the virus when the spreadsheet is opened.

As a precaution, users are asked to scrutinize ALL unsolicited email with an Excel or other suspicious attachments prior to opening. If attachments appear suspicious, delete the email. If you need confirmation as to the validity of the message, send it to cirt@utmb.edu

Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB hotline at (409) 77-ALERT (772-5378) or toll free at (888) 772-5449; or
  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

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